Shipping Rates and FAQ's
ShippingWhat are your shipping rates?
For paintings on canvas, shipping rates vary based on the size of the painting and your location. In North America, shipping rates vary between $100-500 CAD.
30x36" canvas painting with oak frame shipped to Toronto with UPS is $250, including insurance.
16x20" canvas painting with frame shipped to Vancouver with UPS. $120, including insurance.
30x36 painting with frame shipped to Chicago with UPS. $250, including insurance.
International shipping rates vary based on location. Email for inquiries.
Paintings on 11x15" paper: will be flat packed and shipping rate is $15 CAD flat rate in North America and a flat rate of $45 CAD for international shipping.
How long will my piece take to arrive?
Orders are processed within 2-7 business days and North America standard shipping is 5-7 days after order is processed. International shipping times will vary.
Do you provide a tracking number for shipped artwork?
Absolutely! A tracking number will be sent to you via email or DM.
If I live in Victoria can I pick up my order?
Yes, you can pick up your order at my studio upon request.
All sales are final unless the artwork is damaged during shipping. Please contact us immediately upon damaged delivery with images of item and packaging.How can I be the first to know about new collections?
Sign up for our newsletter for current collection announcements and blog posts.Are the colours of the artwork exactly as they appear on my screen?
We work with a photographer to ensure that all images are displayed as accurately as possible. However, your screen resolution, model, and brightness may reflect subtle variations. Please email us if you'd like to see additional pictures prior to purchasing.What if my order arrives damaged?
Please email us photos of the items and packaging and we will give you a refund for the total.
Materials and Framing
What type of paper do you paint on?
I primarily paint on 140lb or 300lb Arches cold press watercolour paper. It is 100% cotton with an alkaline reserve, acid-free with no optical brightening agents. Some of my pieces have deckle edges which is part of the beauty of Arches paper - some clients float frame in order to let the edges show.
Do you offer custom made float frames for your canvases? I work with Brian Mycroft at Mycroft Woodworks to build custom white oak or birch frames.
How do I frame your works on paper?
Your piece will be ironed flat and arrive flat packed between pieces of firm cardboard. The nature of Arches is that some buckling of the edges will occur during the painting process. Once framed with backing, the buckling (or warping of the edges) should not be visible. Some clients prefer revealing the natural grain and edges of the paper and float frame the artwork. It's a matter of preference.